CompTIA 220-1202 : CompTIA A+ Certification Exam: Core 2

  • Exam Code: 220-1202
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Updated: Aug 05, 2026
  • Q & A: 444 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Software Troubleshooting23%- Operating system issues
  • 1. Update and driver failures
    • 2. Boot errors and startup problems
      • 3. System crashes and performance issues
        - Application and security troubleshooting
        • 1. Security-related issues and fixes
          • 2. Application crashes and errors
            • 3. Installation and compatibility problems
              - Mobile device troubleshooting
              • 1. Connectivity and synchronization issues
                • 2. App and OS update failures
                  • 3. Performance and battery problems
                    Topic 2: Operating Systems28%- macOS, Linux, and Chrome OS basics
                    • 1. Command-line operations
                      • 2. Installation and navigation
                        • 3. System configuration and maintenance
                          - Windows installation, configuration, and management
                          • 1. File systems, partitions, and storage management
                            • 2. Command-line tools and scripting
                              • 3. Windows 10/11 features and settings
                                • 4. Device drivers and system updates
                                  - Mobile operating systems
                                  • 1. Android and iOS configuration
                                    • 2. App installation and security settings
                                      • 3. Mobile device management
                                        Topic 3: Security28%- Security fundamentals
                                        • 1. Permissions and access control
                                          • 2. Zero Trust concepts
                                            • 3. Authentication and authorization
                                              - Threats and mitigation
                                              • 1. Social engineering prevention
                                                • 2. Data protection and disposal
                                                  • 3. Malware types and removal
                                                    - Network and application security
                                                    • 1. Encryption technologies
                                                      • 2. Firewalls and security appliances
                                                        • 3. Wireless security protocols
                                                          Topic 4: Operational Procedures21%- IT service management
                                                          • 1. Disaster recovery planning
                                                            • 2. Backup and recovery processes
                                                              • 3. Documentation and change management
                                                                - Safety and compliance
                                                                • 1. Privacy and regulatory compliance
                                                                  • 2. Workplace safety procedures
                                                                    • 3. Environmental controls
                                                                      - Communication and professionalism
                                                                      • 1. Customer service techniques
                                                                        • 2. SLA management
                                                                          • 3. Incident reporting

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            1. A help desk technician recently installed an SSH client on a workstation in order to access remote servers. What does this enable?

                                                                            A) To encrypt and decrypt protected messages
                                                                            B) To utilize an SSO connection
                                                                            C) To securely establish a console session
                                                                            D) To facilitate device log reviews


                                                                            2. Which of the following filesystem types does the Linux OS use?

                                                                            A) exFAT
                                                                            B) NTFS
                                                                            C) APFS
                                                                            D) ext4


                                                                            3. An organization's marketing department wants to use a new generative AI product. A technician reviews the company's AI policy and notices the new product is not listed in the appropriate use section. Which of the following should the technician do next?

                                                                            A) Inform the marketing department that the AI product cannot be used, as it is not within the company's AI policy.
                                                                            B) Acquire additional information from the marketing department for a use case within the organization.
                                                                            C) Escalate the request to the chief technology office and legal department for appropriate approval.
                                                                            D) Deploy the AI product to the marketing department for acceptable use testing.


                                                                            4. A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?

                                                                            A) Guest account
                                                                            B) AutoRun setting
                                                                            C) Screen lock
                                                                            D) BIOS password


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                                                                            INSTRUCTIONS
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                                                                            Solutions:

                                                                            Question # 1
                                                                            Answer: C
                                                                            Question # 2
                                                                            Answer: D
                                                                            Question # 3
                                                                            Answer: C
                                                                            Question # 4
                                                                            Answer: D
                                                                            Question # 5
                                                                            Answer: Only visible for members

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