Avaya 74970X : Avaya Oceana® Solution Support Exam

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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)

A) Backup Cluster# 1 Snap-in's SVAR files.
B) Backup Omni channel Cache DB.
C) Backup Avaya Aura Session Manager.
D) Backup Avaya Control Manager DB.
E) Backup UCA Store Service.

2. A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
cd /var/log/avaya/aes/dmcc-trace.log hr-oceanal-aes DmccMain[24600] - 06:00 2017 275 1 com.avaya.aes [ : StartApplicationSTE: com.avaya.sessionsvc.SessionServiceImp] WARNING - Authentication failed : clientID=XML Encrypted: 192.168.1.100:25067, user=csc After reviewing the error message, which action will fix the customer's problem?

A) Match the correct CSC user password In AES and CSC service.
B) Redeploy CSC Service and reboot Oceana Cluster 1.
C) Reboot the AES server and re deploy CSC service.
D) Change the CSC user password in AES server and reboot AES.

3. Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?

A) Unified Agent Controller (UAC)
B) Call Server Connector (CSC)
C) Unified Collaboration Model (UCM)
D) Unified Collaboration Administration (UCA)

4. When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

A) UAC cluster
B) Each cluster
C) OCP cluster
D) Common Component cluster

5. A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?

A) CSC Service log- /var/log/Avaya/services/CallServerConnector/ CallServerConnector.log PU logs- /vaf/log/Avaya/dcm/pu/pu.log
B) CSC Service log- /v<ir/log/Avaya/services/CaHServerConnectof/CallSefverConnector.log PU logs- /var/log/Avaya/dcm/pu/CallConnectorService
C) CSC Service log- /var/logyAvaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService
D) CSC Service log- /var/log/Avaya/services/CallServerConnector/CaHServefConnector.log PU logs- /var/log/Avaya/dcm/ CallServerConnectorService

Solutions: