Oracle 1Z1-456 : Oracle Fusion Customer Relationship Management 11g Sales Essentials
- Exam Code: 1Z1-456
- Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
- Updated: Oct 03, 2026
- Q & A: 133 Questions and Answers
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Oracle 1Z1-456 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Accounts and Contacts Management | - Customer data management
|
| Oracle Fusion CRM Fundamentals | - CRM concepts and Oracle Fusion CRM overview
|
| Application Administration and Setup | - System configuration
|
| Sales Process Management | - Opportunity management
|
| Sales Forecasting and Reporting | - Forecasting methods
|
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
Identify two true statements regarding territory freeze date of a forecast.
- A. A sales admin can resubmit forecasts any time after the territory freeze date has changed.
- B. A sales admin will have to wait till a new territory freeze date to resubmit forecasts.
- C. Territory freeze date cannot be modified after submitting the forecast.
- D. A submitted forecast automatically adjusts its forecast parameters and takes the now freeze date into account.
- E. A current submitted forecast gets automatically unsubmitted when you modify the territory freeze date of the forecast.
Correct Answer: E 🗳️
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You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
Select the true statement based on this scenario.
- A. This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.
- B. Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.
- C. Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.
- D. Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
- E. Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.
Correct Answer: B 🗳️
Identify the lookup type used for reference data sharing.
- A. Common
- B. Admin
- C. Set-Enabled
- D. Standard
- E. User-Defined
Correct Answer: A,C,D 🗳️
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Developer1 and Developer2 work for a large manufacturing company that has recently purchased Fusion. Both developers have been asked to import data from the company's legacy system. Developer1 configures the Opportunity import job while Developer2 configures the Customers import job. During the mapping configuration, Developer 1 selects the Lock check box.
Identity the two true statements based on this scenario.
- A. Developer l can use and edit the mapping.
- B. Developer1 cannot use the mapping for import or edit the mapping.
- C. Developer1 can use the mapping for import, but cannot edit the mapping.
- D. Developer2 can use the mapping for import, but cannot edit the mapping.
- E. Developer2 can edit the mapping, but cannot use the mapping for import.
- F. Developer1 can edit the mapping, but cannot use the mapping for import.
- G. Developer2 cannot use the mapping for import or edit the mapping.
- H. Developer2 can use and edit the mapping.
Correct Answer: A,D 🗳️
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You have just attempted to import a flat file containing opportunity data. Although the import process completed, you do not see any of the data in the Fusion application.
How can you access more information to troubleshoot the issue?
- A. Drill down on the Import Activity's Status field and open the log file.
- B. Drill down on the Import Activity's Status field and open the exception file.
- C. Drill down on the Import Activity'sStatus field and open the error file.
- D. Navigate to the import record in Oracle Web Services.
- E. Open the log file that is automatically emailed to the administrator after the import process completes.
Correct Answer: C 🗳️
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