Cisco 642-832 : Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
- Exam Code: 642-832
- Exam Name: Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
- Updated: Oct 06, 2026
- Q & A: 70 Questions and Answers
About Cisco 642-832 Exam
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Cisco 642-832 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting VLAN and Switching Issues | - Spanning Tree Protocol (STP) troubleshooting - VLAN configuration and connectivity problems - Trunking and inter-VLAN routing issues |
| End-to-End Network Troubleshooting Methodology | - Systematic troubleshooting approaches - Identifying root cause using Cisco tools and commands |
| Layer 2 and Layer 3 Connectivity Troubleshooting | - EtherChannel configuration and faults - Routing protocol issues (OSPF, EIGRP) |
| Network Services and Infrastructure Issues | - Device management and access issues - DHCP and DNS connectivity problems |
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
Topic 15, Ticket 13 : DHCP IssueTopology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Correct Answer:
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be receiving Private IP address 169.254.X.X
From ASW1 we can ping 10.2.1.254....
On ASW1 VLAN10 is allowed in trunk & access command will is enabled on interface but DHCP IP address is not recd.
On R4 DHCP ip address is not allowed for network 10.2.1.0/24 which clearly shows the problem lies on R4 & the problem is of DHCP
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
What is the solution to the fault condition?
- A. In Configuration mode, using the interface range Fastethernet 1/0/1 2, then switchport access vlan 10 command.
- B. In Configuration mode, using the interface range Fastethernet 1/0/1 2, then switchport access mode vlan 10 command.
- C. In Configuration mode, using the interface range Fastethernet 1/0/1 2, then switchport vlan 10 access command.
- D. In Configuration mode, using the interface range Fastethernet 1/0/1 2, then switchport mode access vlan 10 command.
Correct Answer: A 🗳️
What is the result if you configure two devices with the ntp server command?
- A. The device with the lowest MAC address will become the active server and the other device will become the backup server.
- B. The NTP protocol will determine which server is most reliable and will synchronize to that server.
- C. The device with the highest priority will become the active server and the other device will become the backup server.
- D. Nothing will happen until one of the devices is configured with the prefer parameter.
Correct Answer: B 🗳️
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
What is the solution to the fault condition?
- A. Under the ip access-list standard nat_trafic configuration enter the permit 209.65.200.0 0.0.0.255 command.
- B. Under the interface Serial0/0/0 configuration enter the ip nat outside command.
- C. Under the ip access-list standard nat_trafic configuration enter the permit 10.2.0.0 0.0.255.255 command.
- D. Under the interface Serial0/0/0 configuration enter the ip nat inside command.
Correct Answer: C 🗳️
The implementations group has been using the test bed to do a `proof-of-concept'. After several changes to the network addressing, routing schemes, a trouble ticket has been opened indicating that the loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2(2026::102:1).
Use the supported commands to isolated the cause of this fault and answer the following questions.
On which device is the fault condition located?
- A. DSW2
- B. ASW1
- C. R3
- D. ASW2
- E. R2
- F. R4
- G. R1
- H. DSW1
Correct Answer: E 🗳️
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