Apple 9L0-064 : OS X v10.8 Troubleshooting Exam
- Exam Code: 9L0-064
- Exam Name: OS X v10.8 Troubleshooting Exam
- Updated: Oct 09, 2026
- Q & A: 68 Questions and Answers
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Apple 9L0-064 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Startup Process and System Architecture | 12% | - System logs and diagnostic tools - Boot sequence and EFI - Kernel extensions and system launch |
| iCloud and Services | 7% | - iCloud integration and syncing - Apple ID and service authentication |
| Peripherals and Printing | 6% | - Printer setup and troubleshooting - USB, Thunderbolt and Bluetooth devices |
| System Updates and Software Management | 6% | - Software Update and OS upgrades - Managing preferences and caches |
| Security and Privacy | 8% | - Firewall and security settings - FileVault full-disk encryption |
| File Systems and Storage | 9% | - Time Machine backup and restore - Disk Utility and volume management - HFS+ and Core Storage |
| Installation and Recovery | 16% | - Recovery system and troubleshooting boot issues - Installation methods and migration - System requirements for OS X v10.8 |
| Applications and Processes | 12% | - Process management and Activity Monitor - Application installation and Gatekeeper - Troubleshooting unresponsive apps |
| User Accounts and Permissions | 9% | - File system permissions and ACLs - Types of user accounts and privileges - Password reset and account recovery |
| Network Configuration and Troubleshooting | 15% | - TCP/IP, Wi-Fi and Ethernet settings - Network services and file sharing - Connectivity and DNS issues |
Apple OS X v10.8 Troubleshooting Sample Questions:
When looking at a Time Machine timeline, what visually indicates that a backup is a local snapshot rather than on a Time Capsule or backup disk?
- A. The backups will be in a section labeled "Local Snapshots.
- B. The backup timestamp is the only indication.
- C. Local snapshots will appear on the timeline along with regular backups, distinguished by different colors.
- D. The local snapshot backup is badged with a home folder icon.
Correct Answer: C 🗳️
Burl is developing an application named DeaderEnd on a shared Mac at work. He wants to keep the application private until he has finished it. Which choice below will keep the application private?
- A. /Users/Burl/Desktop/DeaderEnd.app
- B. /Applications/DeaderEnd.app
- C. /Users/Shared/DeaderEnd.app
- D. /System/Library/Applications/DeaderEnd.app
Correct Answer: A 🗳️
An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?
- A. "/Library/Desktop Pictures
- B. /Syste rn/Li bra ry/Deskto p Pictures
- C. /System/Desktop Pictures
- D. /Library/Desktop Pictures
Correct Answer: D 🗳️
Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?
- A. Use the Time Machine preferences to re-select the backup disk then select the "Encrypt backup disk checkbox.
- B. Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
- C. Erase the disk using the Disk Utility then start a new Time Machine backup.
- D. Get info on the Time Machine backup disk then select the "Enable encryption" checkbox.
Correct Answer: A 🗳️
How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?
- A. Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.
- B. Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.
- C. Set Wi-Fi as the priority network service in the Airport Utility preferences.
- D. Select Wi-Fi as the default network interface in the info tab of the Network Utility.
Correct Answer: B 🗳️
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