Simens STI-884 : SOCA Sales Small & Medium Businesses (SMB)

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Simens STI-884 Exam Syllabus Topics:

Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

Question 1

What is an important part of the sales qualification process?

A. Predicting that the size of the small and medium sized business market for communications is stable.
B. Enabling employees to remain connected whilst out of office.
C. Ensuring faster decision making for outstanding customer service.
D. Understanding the psychological drivers of the business owner or manager.

Question 2

Which best describes corporate governance?

A. It involves having the right communications services and solutions to help your customers respond faster to their own customers' demands.
B. It involves meeting regulatory requirements and mitigating risks at every level - through operations, data policies, and communications architecture.
C. It involves enabling employees to work virtually, thereby reducing the organization's relocation costs.
D. It involves helping your customer acquire and retain customers by enhancing customer experience.

Question 3

What are the benefits of SIP trunks over ISDN or analogue connections? (Choose three)

A. Cheaper call cost.
B. Speed of provisioning.
C. Multiple area and country numbers.
D. Fast uplinks and fast downlinks.

Question 4

Which of the following are characteristics of SIP? (Choose three)

A. It operates at the network layer.
B. It enables voice and multimedia services such as voice enriched eCommerce, Web page click-to-dial, and instant messaging with buddy lists.
C. It supports multimedia applications for new business process applications.
D. It supports only point-to-point connections.

Question 5

What do most customers look for when choosing a suitable telephony solution? (Choose three)

A. It will work well with existing business processes.
B. It will make employees feel engaged.
C. It will cut call costs.
D. It will ensure tie-up with only one vendor.

Solutions: