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To prepare for the Salesforce Experience Cloud Consultant certification exam, candidates should have experience in Salesforce administration, user interface design, and customer experience management. Additionally, candidates should have knowledge of Salesforce Experience Cloud features, such as Lightning Communities, Experience Builder, and CMS Connect. Candidates should also be familiar with Salesforce best practices for security, data management, and integration.
Salesforce Certified Experience Cloud Consultant certification validates the candidate's expertise in the areas of Salesforce Experience Cloud administration, design, and configuration. To qualify for this certification, candidates should have a minimum of two years of experience working with Salesforce and at least six months of experience in the Salesforce Experience Cloud domain. Salesforce Certified Experience Cloud Consultant certification exam consists of 60 multiple-choice questions and requires a passing score of 63%.
NEW QUESTION # 91
Northern Trail Outfitters (NTO) offers a new product that is different in North Americ a. EMEA, and Asia Pacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region. NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers
- A. Visible
- B. None
- C. Default
- D. Audience
- E. Personal
Answer: B,C,D
NEW QUESTION # 92
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
- B. Changing the Salesforce CDN overwrites LDS defaults.
- C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- D. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
Answer: D
NEW QUESTION # 93
Which three topic types can be used in an Aura site?
Choose 3 answers
- A. Featured Topic
- B. Standard Topic
- C. Content Topic
- D. Deleted Topic
- E. Navigational Topic
Answer: A,C,E
NEW QUESTION # 94
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it.
What is the most likely cause for this issue?
- A. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
- B. A change set containing the Network needs to be deployed.
- C. The experience has not yet been published.
- D. A custom Experience template needs to be created.
Answer: A
Explanation:
The ExperienceBundle Metadata API allows you to retrieve, deploy, create, update, or delete an Experience Cloud site's metadata definition in a single API call. To use this API, you need to enable the "Enable ExperienceBundle Metadata API" setting in the Experience Cloud site's administration settings.
NEW QUESTION # 95
The Universal Containers Experience Cloud admin needs to move a site from one production org to another production org that it is not directly connected to.
What is the recommended choice for moving the site from one org to the other?
- A. Publication via Experience Builder
- B. Lightning Bolt Export and Installation
- C. Deployment via Change Set
- D. Deployment via Metadata API
Answer: B
Explanation:
To move a site from one production org to another production org that is not directly connected, UC should use Lightning Bolt Export and Installation. Lightning Bolt is a feature that allows UC to export a site as a package that contains the site template, theme, pages, components, and content. UC can then install the package in another org using the AppExchange or a URL link.
NEW QUESTION # 96
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
- A. Access Sharing Sets
- B. Manage Setup
- C. Access Experience Management
- D. Manage Experiences
Answer: C,D
NEW QUESTION # 97
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
- A. Click "New" on the User Setup page in Lightning Experience.
- B. Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
- C. Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
- D. Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
Answer: B
NEW QUESTION # 98
Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites?
Choose 3 answers
- A. User Login History Option
- B. Search Activity
- C. Number of Case Created by user
- D. Contact Support page Activity
- E. Page View by Salesforce Object
Answer: A,B,D
Explanation:
Three items that are reportable by a site administrator through Google Analytics for Experience Cloud sites are B, C, and E. Google Analytics is a tool that allows you to measure and analyze the traffic and behavior of your Experience Cloud site visitors. Google Analytics can report on various items, such as:
Search Activity: This item shows how users search for content on your site, such as the number of searches, the search terms used, the number of results returned, and the click-through rate.
User Login History Option: This item shows how users log in to your site, such as the number of logins, the login methods used, the login duration, and the login frequency.
Contact Support page Activity: This item shows how users interact with your contact support page, such as the number of visits, the bounce rate, the average time on page, and the conversion rate.
NEW QUESTION # 99
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?
- A. Help Center
- B. Build Your Own (LWR)
- C. Customer Account Portal
- D. Partner Central
Answer: B
NEW QUESTION # 100
Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal.
Which Experience Cloud functionality should UMS use to accomplish this?
- A. CSS Overrides
- B. Audience Targeting
- C. Permission Sets
- D. Sharing Rules
Answer: B
Explanation:
Audience targeting allows UMS to create audiences based on user attributes, such as profile, location, or language, and display different content or components to different audiences within the same site. For example, UMS can create an audience for premium customers and show them a special offer on the navigation menu, while hiding it from other customers. Audience targeting can be applied to any component or page in Experience Builder.
NEW QUESTION # 101
Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company's portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?
- A. The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
- B. The Record Detail component is a custom component and was not configured correctly
- C. The Record Detail component will only show record details for the Case object.
- D. The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template
Answer: A
NEW QUESTION # 102
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
- B. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- C. Assign a single screen to multi-step flow and give the guest user access via page layout.
- D. Save the flow with the "System Context Without Sharing-Access All Data" option.
Answer: B
Explanation:
To enable the guest user to run the flow, UC should set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup. A flow is a tool that allows you to automate business processes by guiding users through screens and performing actions based on their inputs. A guest user is a user who accesses your Experience Cloud site without logging in or registering. To allow guest users to run flows on your site, you need to enable the "Enable Lightning Flows for Guest User" option in Setup, which gives guest users access to run flows that are embedded in Lightning pages or Visualforce pages.
NEW QUESTION # 103
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers
- A. Assign external users as the co-owners on records and create a digital experience for those users.
- B. Add external users directly to approval queues and create a digital experience for those users.
- C. Assign external users Super User access on records and create a digital experience for those users,
- D. Assign external users as approvers on records and create a digital experience for those users.
Answer: B,D
Explanation:
External users can be assigned as approvers on records or added directly to approval queues, as long as they have the appropriate user license and profile permissions. You also need to create a digital experience for those users, so they can access the approval process from the Experience Cloud site.
NEW QUESTION # 104
Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal.
Which setting should UMS enable in order for quest users to see the images?
- A. "Let guest users view asset files and CMS content available to the community" in the Administration Workspace
- B. "Allow guest users to self register" in the Administration Workspace
- C. The "Jepson" theme in the Builder Workspace
- D. "Enable Image Connect for guest users" in the Administration Workspace
Answer: A
Explanation:
This setting allows guest users to view images and other content that are stored as asset files or CMS content in your Experience Cloud site. You need to enable this setting if you want guest users to see images on your customer portal.
NEW QUESTION # 105
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
- A. Customer service
- B. Build Your Own
- C. Help Center
- D. Partner Central
Answer: B,D
Explanation:
Partner Central and Build Your Own are two templates that ZRS can consider to build the portal for its partners. Partner Central is a template that is designed for managing partner relationships, such as recruiting, onboarding, training, and co-selling. Build Your Own is a template that allows you to create a custom site using Lightning Web Components and other web standards.
NEW QUESTION # 106
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product.
The
functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
- B. Assign a single screen to multi-step flow and give the guest user access via page layout.
- C. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- D. Save the flow with the "System Context Without Sharing-Access All Data" option.
Answer: B
NEW QUESTION # 107
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How should the administrator limit the fields available in the customer portal?
- A. Use Field-Level Security to remove access to the unwanted fields.
- B. Create a page variation for the customer portal to hide unwanted fields.
- C. Utilize CSS overrides to hide unwanted fields.
- D. Utilize the Developer Console with coding to hide unwanted fields.
Answer: A
Explanation:
To limit the fields available in the customer portal, the administrator should use Field-Level Security to remove access to the unwanted fields. Field-Level Security is a feature that allows the administrator to control the visibility and editability of fields for different profiles and permission sets. The administrator can use Field-Level Security to hide or make read-only the technical codes and internal information fields for the customer portal profile or permission set.
NEW QUESTION # 108
To which three objects can the Partner Super User access be applied?
Choose 3 answers
- A. Custom Objects
- B. Accounts
- C. Cases
- D. Campaigns
- E. Opportunities
Answer: A,C,E
NEW QUESTION # 109
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?
- A. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
- B. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
- C. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
- D. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.
Answer: C
Explanation:
The members that will be able to see the Rich Content Editor component are those that are part of both the New York City audience and the Legal Department audience. Audience targeting is a feature that allows you to display pages and components to certain users based on their assigned audience. An audience is a group of users who share common attributes, such as profile, location, or language. When you assign an audience to a page or a component, only the users who belong to that audience can see it. If you assign multiple audiences to a page or a component, only the users who belong to all of those audiences can see it.
NEW QUESTION # 110
No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers
- A. Queues cannot be assigned as owners of records created by guest users.
- B. When possible, one should create and assign queues as owners of records created by quest users.
- C. Default owner does not need Read/Write access to view the records created by guest users.
- D. Any active user in an org can be assigned as the default owner of records created by guest users.
- E. Setting the default owner for records created by guests is an option in Experience Cloud sites.
Answer: A,D,E
Explanation:
For records created by guest users, NMH should keep in mind that queues cannot be assigned as owners, setting the default owner is an option in Experience Cloud sites, and any active user in an org can be assigned as the default owner. A queue is a location where records can be routed to await processing by a group of users. However, queues cannot be assigned as owners of records created by guest users because guest users do not have access to queues. Setting the default owner for records created by guests is an option in Experience Cloud sites that allows NMH to specify who will own the records created by guest users on their public site. Any active user in an org can be assigned as the default owner of records created by guest users, as long as they have the appropriate permissions and access to the object.
NEW QUESTION # 111
Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customers to add authorized users?
- A. View Content in Portals
- B. View and Manage Users
- C. Delegated External User Administrator
- D. Modify All for Usage, Billing, and Payment History
Answer: C
Explanation:
To give customers the ability to add authorized users to view usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customers in their own account. UMS can use Delegated External User Administration, which is a feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.
NEW QUESTION # 112
Universal Containers' (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?
- A. Create a Connected App with custom attributes before configuring SAML settings.
- B. Create a Visualforce page that receives and validates the SAML assertion.
- C. Register the Experience Cloud site as an Identity Provider in SAML settings.
- D. Use the site login URL as an endpoint where SAML assertion is made.
Answer: D
NEW QUESTION # 113
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Salesforce Experience-Cloud-Consultant certification is highly valued in the industry and is a testament to the expertise and knowledge of professionals in the field of Experience Cloud. It is a globally recognized certification that opens up opportunities for professionals to work with some of the world's leading organizations. Salesforce Certified Experience Cloud Consultant certification demonstrates that professionals have the knowledge and skills to design, implement, and manage Experience Cloud solutions that meet the needs of their clients or organizations.
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