Microsoft Dynamics 365 Fundamentals (ERP) : MB-920

  • Exam Code: MB-920
  • Exam Name: Microsoft Dynamics 365 Fundamentals (ERP)
  • Updated: Jul 20, 2026
  • Q & A: 153 Questions and Answers

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About Microsoft Dynamics 365 Fundamentals (ERP) : MB-920 Exam

What are the steps to follow for the registration of Microsoft MB-920 Certification

Before you register for MB-920, you must collect all the information about Microsoft Dynamics 365 Fundamentals (CRM).

  • Finally, pay the required fee for your exam and click on the “submit” button.
  • Sign in to the Certification Dashboard by using your Microsoft account.
  • You need to fill up some basic information like your name, address and contact details along with other information related to your payment method etc.
  • When you complete your registration process, choose your location and dates of the exam. You can also choose a suitable language from English or Japanese.
  • On the certification path page, click Register for Exam.
  • Review the registration information, and then click Proceed to Checkout.
  • In order to register for the MB-920 exam, visit the official website of Microsoft and create an account by using your credentials.

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Microsoft MB-920 Exam Syllabus Topics:

TopicDetails

Describe Dynamics 365 Supply Chain Management (25-30%)

Identify core capabilities- describe use cases and Supply Chain Management capabilities
- describe available Supply Chain Management modules
- describe options for integrating Supply Chain Management with other apps and technologies
Describe product management capabilities- describe products and release products
- describe product masters
- describe product variants
Describe purchase and sales capabilities- describe the process for creating vendors and purchase orders
- describe the process for creating customers and sales orders
- describe trade agreements and contracts
- describe picking, packing, and reserving stock
Describe manufacturing strategies- describe lean, discrete, and process manufacturing
- describe bills of materials (BOMs), routes, and operations as they relate to production orders
- describe master planning
Describe inventory and warehousing capabilities- describe inventory journals
- describe stock breakdowns
- describe on-hand lists
- describe warehouse components including locations

Describe Dynamics Finance (25-30%)

Describe Dynamics 365 Finance core capabilities- describe use cases for legal entities
- describe how Dynamics 365 Finance handles regional tax reporting requirements
- describe accounting concepts
- describe journaling concept
Describe general ledgers- describe charts of accounts including main accounts, balance sheets, and income statements
- describe financial dimensions and dimension set concepts
- describe periodic financial processes
Describe accounts payables and accounts receivables- describe core accounts payable components including vendors, purchase orders, and vendor invoices
- describe vendor payments and settlements including three-way matching concepts
- describe core accounts receivable components including customers, customer invoices, and free text invoices
- describe credit and collection processes
Describe expense management, fixed asset management and budgeting- describe cash and bank management concepts
- describe expense management capabilities
- describe fixed asset management capabilities
- describe budgeting capabilities

Describe Dynamics 365 Commerce (5-10%)

Describe Dynamics 365 Dynamics 365 Commerce capabilities- describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS)
- describe channel management concepts
- describe Distributed Order Management (DOM)
- describe product assortments
Describe product management capabilities- describe customer loyalty concepts
- describe how Dynamics 365 Commerce helps create personalized customer experiences and provide product recommendations
- describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management

Describe Dynamics 365 Human Resources (10-15%)

Describe core capabilities- describe workers and positions
- describe compensation and benefits capabilities
- describe compliance features
- describe performance management capabilities
Describe personnel management capabilities- describe self-service capabilities
- describe leave and absence capabilities
- describe employee training and certification features
- identify integration options between Dynamics 365 Human Resources and LinkedIn

Describe Project Operations (5-10%)

Identify Project Operations capabilities- describe project-based services and project types
- describe project sales capabilities
- describe project contract capabilities
- describe project pricing capabilities
- describe the project lifecycle including project invoicing and revenue recognition
Describe project planning and execution capabilities- describe project planning, execution, and analysis capabilities
- describe work breakdown structures
- identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts
- describe project team management capabilities including allocation methods, resource scheduling, and skills
- describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management
- describe project cost tracking capabilities including time and expense costs

Describe shared features (10-15%)

Describe reporting capabilities- describe built-in reporting capabilities including workspaces
- describe options for working with Finance data from within Microsoft Excel
- describe options for analyzing data by using Power BI
Describe integration options- describe Microsoft Teams integration capabilities
- describe use cases for integrating with Microsoft Excel and Microsoft Word
- describe options for managing documents by using SharePoint Online
- describe email integration capabilities

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Microsoft MB-920 Exam Study Guide: What You Need To Know

Which Are The Best Study Guides To Help Pass Microsoft MB-920 Certification Exams?

Microsoft MB-920 Certification: A guide about Microsoft certification and tips to pass the exams

The Microsoft Dynamics 365 Fundamentals certification exam MB-920 is a fundamental exam for individuals to show their capabilities and skills in the Microsoft Dynamics 365 industry. The exam will test your basic knowledge and skills in the service area of Dynamics 365. The MB-920 exam is mainly targeted at those people who have some knowledge about Microsoft Dynamics 365 but have not yet gained any practical experience in this field. It measures the knowledge of candidates in the field of Microsoft.

This certification exam allows professionals to learn all about these concepts and how they are applied in real-life situations. With this knowledge, they can make more informed decisions when it comes to choosing the right tool or technique that will help them solve their business problems. Microsoft MB-920 Exam is one of the most recent and well known Microsoft Certifications. The MB-920 test is a key to open the entryway of achievement in a vocation. It isn't critical that you ought to get ready for each and every Microsoft test, however the ones you mean to take can be arranged to score higher. Answers Explanations can be found in our free and premium Microsoft MB-920 Dumps.

Candidates must be able to demonstrate a thorough understanding of accounting principles, accounts payable and receivable, general ledger, inventory management, fixed assets, sales order management, purchase order management, financial reporting, cash flow management, budget planning and allocation strategies. We are providing mobile app and simulator for correct desktop preps.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

Microsoft MB-920 Exam Syllabus Topics:

SectionWeightObjectives
Describe Reporting, Integration, and Security in Dynamics 36525-30%- Describe workspace capabilities and business events
- Describe security and user management
- Describe reporting and integration capabilities
Describe Finance Essentials in Dynamics 36525-30%- Describe core components of Dynamics 365 Finance
- Describe financial reporting and dimensional reporting
- Describe fixed asset management capabilities
Describe Manufacturing in Dynamics 36515-20%- Describe manufacturing execution capabilities
- Describe supply chain planning capabilities
- Describe master planning capabilities
Describe Supply Chain Management in Dynamics 36520-25%- Describe inventory management and warehouse management capabilities
- Describe spend management capabilities
- Describe procurement and sourcing capabilities
- Describe product information management

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