Salesforce Order Management Developer Accredited Professional : AP-220

  • Exam Code: AP-220
  • Exam Name: Order Management Developer Accredited Professional
  • Updated: Aug 26, 2026
  • Q & A: 92 Questions and Answers

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Salesforce AP-220 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Data Reference Implementations & Frameworks10%- Cross-cloud customer record resolution
- Order Management frameworks (import frameworks, CRM sync)
Topic 2: Omnichannel Inventory13%- OCI positioning and configuration
- Headless API integration with Order Management
Topic 3: Data Management17%- Composite and Composite Graph APIs
- Data model and object relationships (Order, Order Summary, etc.)
- Data import/export (Data Loader, CLI, Apex scripts)
- Historical data loads and transformation
Topic 4: Order Management Domain Knowledge17%- System landscape mapping and integration prioritization
- Integration timing and architecture alignment
- Business value-based integration decisions
Topic 5: Advanced Use Cases7%- Fraud detection and business rule customization
- Remorse periods and advanced order flows
- Bulk order processing and remediation scenarios
Topic 6: Platform Integration13%- Platform events, triggers, and push notifications
- Integration with B2C/B2B Commerce
- Omnichannel Inventory activation and configuration
Topic 7: Platform Development23%- Apex-based integrations (Invoices, Payment Tokens)
- Testing strategy and performance considerations
- Apex Actions for Flow and LWC

Salesforce Order Management Developer Accredited Professional Sample Questions:

Question 1

What is the primary benefit of using the B2C CRM Sync framework for Order Management?

A. Automating inventory management workflows
B. Resolving customer records across multiple Salesforce orgs
C. Migrating historical data to Salesforce Order Summary Objects
D. Managing payment tokens for B2C use cases


Question 2

A customer requests an integration with an invoicing system.
What is the first step in implementing this integration?

A. Automate all workflows without assessment
B. Avoid using APIs for the integration
C. Migrate historical data into the invoicing system
D. Analyze the invoicing system's API capabilities


Question 3

Which considerations are essential when designing Apex Actions for Order Management? (Choose two)

A. Avoiding error handling to simplify the design
B. Automating batch processing exclusively
C. Scalability for handling large datasets
D. Compatibility with declarative tools like Flow Builder


Question 4

A customer needs to implement a solution for handling bulk refunds.
What approach should be used?

A. Static templates for refund approvals
B. Manual data uploads via Data Loader
C. Custom Apex Jobs with batch processing
D. Real-time updates using REST APIs


Question 5

What considerations are critical when prioritizing proposed integrations in Order Management? (Choose two)

A. Alignment with business goals and value realization
B. Avoidance of real-time integrations to simplify workflows
C. Feasibility of implementation within the given timeline
D. Limiting integrations to Salesforce-native solutions


Solutions:

Question 1
Answer: B
Question 2
Answer: D
Question 3
Answer: C,D
Question 4
Answer: C
Question 5
Answer: A,C

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