Genesys GE0-807 : System Consultant, Genesys SIP SERVER (GCP8 - SIP)
- Exam Code: GE0-807
- Exam Name: System Consultant, Genesys SIP SERVER (GCP8 - SIP)
- Updated: Aug 13, 2026
- Q & A: 80 Questions and Answers
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Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
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Genesys GE0-807 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Routing & Call Processing | 20% | - SIP routing logic and strategies - Inbound/outbound call handling - ACD queues and routing points - Call classification and control |
| Topic 2: Monitoring & Troubleshooting | 15% | - Common signaling and media issues - Fault recovery and maintenance procedures - Log analysis and problem diagnosis - Monitoring tools and metrics |
| Topic 3: Installation & Configuration | 25% | - Software/hardware requirements - Basic configuration and parameter settings - SIP Server installation and licensing - Integration with Genesys Media Server |
| Topic 4: Integration & Interoperability | 15% | - Connection to third-party SIP endpoints - Protocol translation and interworking - Integration with Genesys Framework - Media control and signaling management |
| Topic 5: SIP Server Overview & Architecture | 25% | - SIP protocol fundamentals and call flows - SIP Server components and modules - Scalability and redundancy design - Deployment models and high availability |
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