Get Ready to Boost your Prepare for your OmniStudio-Consultant Exam with 112 Questions [Q45-Q67]

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Get Ready to Boost your Prepare for your OmniStudio-Consultant Exam with 112 Questions

Use Free OmniStudio-Consultant Exam Questions that Stimulates Actual EXAM


Salesforce Certified OmniStudio Consultant certification exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. To be eligible for the exam, candidates must have a solid understanding of Salesforce concepts, including data modeling, user interface design, and security. They must also have hands-on experience with the OmniStudio platform and be able to demonstrate their ability to design and implement custom solutions that meet the needs of their customers. Salesforce Certified OmniStudio Consultant certification exam is intended for consultants who have at least six months of experience working with the OmniStudio platform and have completed the prerequisite certifications, including the Salesforce Administrator and App Builder certifications.


Salesforce OmniStudio-Consultant exam consists of multiple-choice questions that cover a range of topics related to the Salesforce platform. These topics include Salesforce Connect, Salesforce Data Management, and the Lightning Platform. To pass the exam, candidates must demonstrate a deep understanding of these topics and be able to apply their knowledge to real-world scenarios.

 

NEW QUESTION # 45
which Action element redirects the user outside an LWC OmniScript?

  • A. Done
  • B. Response
  • C. Post to Object
  • D. Navigate

Answer: D


NEW QUESTION # 46
A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.
For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external syste the last 5 months in the case description.
In what order should the consultant design the elements of the OmniScript to meet these requirements?

  • A. HTTP Action, Radio Input, Date Input, DataRaptor Post Action
  • B. Date Input, Radio Input, HTTP Action, DataRaptor Post Action
  • C. Radio Input, Date Input, HTTP Action, DataRaptor Post Action
  • D. HTTP Action, DataRaptor Post Action, Date Input, Radio Input

Answer: C


NEW QUESTION # 47
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
* Approve
* Print for Review
* Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?

  • A. Single FlexCard with multiple actions
  • B. OmnlScript with multiple Step elements
  • C. Salesforce list view with custom buttons/links
  • D. Multiple FlexCards with single action

Answer: A


NEW QUESTION # 48
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?

  • A. Allows multiple versions that will execute based on when the request is made
  • B. Allows aggregate functions
  • C. Allows text concatenation using algebraic operators
  • D. Allows AI integration to calculate next best offer using policy attributes

Answer: A


NEW QUESTION # 49
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the bmust says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
What should the consultant recommend to meet this requirement?

  • A. Add a Set Errors element
  • B. Add a Conditional View to the last step
  • C. Add a Validation Rule to the Contact object
  • D. Add a DataRaptor to retrieve the email address

Answer: A


NEW QUESTION # 50
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?

  • A. Zones
  • B. Actions
  • C. States
  • D. Flyouts

Answer: D


NEW QUESTION # 51
A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour Each step uses DataRaptor Extract Actions to retrieve Salesforce dat a. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern?
Choose 2 answers

  • A. Combine the DataRaptors into an Integration Procedure
  • B. Add Order By filter in DataRaptor Extract
  • C. Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
  • D. Add Limit filter in DataRaptor Extract

Answer: A,C


NEW QUESTION # 52
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?

  • A. Parent FlexCard with multiple Child and Card Actions
  • B. Parent FlexCard with single Child and multiple Card States
  • C. Parent FlexCard with multiple Child and different Card States
  • D. Parent FlexCard with single Child and Card Actions

Answer: A


NEW QUESTION # 53
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers

  • A. DataRaptor Transform Action
  • B. DataRaptor Extract Action
  • C. DataRaptor Post Action
  • D. Radio
  • E. Select

Answer: B,C,D


NEW QUESTION # 54
A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?

  • A. It allows developers to create what-if calculations.
  • B. It verifies data types in the algebraic calculations of the calculation procedure.
  • C. It aggregates data elements that have been calculated separately.
  • D. It generates sample input and output JSON that can be easily used to build DataRaptors.

Answer: D


NEW QUESTION # 55
A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers

  • A. Multi-select
  • B. HTTP Action
  • C. Text Area
  • D. Select
  • E. Text Block

Answer: B,D,E


NEW QUESTION # 56
A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?

  • A. Add an address typeahead element to all the OmniScripts.
  • B. Create new versions of the OmniScripts to collect the address information.
  • C. Create a reusable OmniScript to update address information.
  • D. Use a DataRaptor Transform to standardize the data format.

Answer: C


NEW QUESTION # 57
A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users' concerns?

  • A. Conditions
  • B. Chaining
  • C. Try Catch
  • D. Batch jobs

Answer: B


NEW QUESTION # 58
In which two scenarios should a DataRaptor be used?
Choose 2 answers

  • A. To retrieve an account and Its related contacts
  • B. To retrieve today's financial news
  • C. To send an SMS alert to the user when a process completes
  • D. To merge the city and state fields into a single field

Answer: A,D


NEW QUESTION # 59
A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers

  • A. DataRaptor Extract
  • B. Response
  • C. HTTP
  • D. DataRaptor Post

Answer: A,D


NEW QUESTION # 60
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?

  • A. Flyout and OmniScript
  • B. Event, Navigate and Card
  • C. Custom Event and Redirect URL
  • D. OmniScript and Navigate

Answer: D


NEW QUESTION # 61
A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

  • A. Input Block
  • B. Step
  • C. Headline
  • D. Text Area

Answer: C


NEW QUESTION # 62
When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers

  • A. They combine multiple actions into a single server call.
  • B. They can retrieve Salesforce data from multiple objects faster.
  • C. They future-proof your front end design.
  • D. They enable better usability in digital interactions.

Answer: A,B


NEW QUESTION # 63
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers

  • A. Messaging
  • B. Formula
  • C. Alert
  • D. Calculation

Answer: A,B


NEW QUESTION # 64
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

  • A. Add more conditional views to branch the OmniScript into logical sections.
  • B. Pass the process type as an input parameter.
  • C. Add more Step elements to create shorter pages.
  • D. Create a specific OmniScript for each business process.

Answer: A


NEW QUESTION # 65
How many levels deep can reusable OmniScripts be nested?

  • A. 0
  • B. Unlimited
  • C. 1
  • D. 2

Answer: C


NEW QUESTION # 66
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers

  • A. Text formatting
  • B. User input fields
  • C. Table formatting
  • D. Error conditions
  • E. Links or images

Answer: A,C,E


NEW QUESTION # 67
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