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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?

A) custom-fields: "{"54":"8"}"
B) custom_fields: "{\"S4\":\"8\"}
C) custom_fields: "{\"8\":\"54\">
D) custom-fields: "54:8"

2. Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct.You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)

B)

C)

D)

A) Option B
B) Option D
C) Option C
D) Option A

3. The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

A) The suppressExternaiEvents option must always be set to true.
B) Chaining with generic objects is not supported when using standard objects.
C) The suppressRules option must always be set to true when chaining generic objects.
D) The idspecified attribute of the ChainSourceld object should be true,

4. You are creating the authentication portion of an add-in and have several options.
The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.

A) Authenticate via a customized SAML authentication structure.
B) Authenticate via a single username and password that is stored in a text file included with the add-in.
C) Authenticate via staff account and session ID by calling prepareConnectsession.
D) Authenticate via username and password that are stored in add-in server configuration variables.

5. Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

A) Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
B) RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
C) RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
D) An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.

Solutions: